Help Center

FAQ

Rings

Can I choose my ring size?

Can I choose the style of my ring?

Will any of your rings turn my finger green?

How much is my ring worth?

How are rings appraised?

What is the difference between your regular collection of candles, melts & soaps and the Sterling & Gold Filled ones?

Candles

Candle Safety

What size are your candles?

How long will my candle burn for?

What are the candles made of?

How to I purchase a candle?

Why does it look like there is frosting on my candle?

Why does it look like there is an air bubble in my candle?

Shipping

When will I receive my order?

How much is shipping?

Expedited shipping options & delivery estimates

Can I track my order?

I received a tracking number but it does not work or I am being told it is incorrect.

Help my candle/melt is damaged